VIDEO

In order to strengthen the existing support of young artists from the rock and metal scene the organisers of the W:O:A decided to create a foundation for the support of the hard rock and heavy metal music. Already from the very beginning people from the music industry could be enthused for the Wacken Foundation, e.g. singer Doro Pesch, one of the curators of the Wacken Foundation.

Getting our customers the best products for the best price is one of our key strengths, and service is no less important. We want you to get the most for your money while shopping with us, and therefore we have devised our own credo: Added Value. For instance, we've been offering a general 30-Day Money-Back Guarantee since 1995 – long before the EU came up with the directive on mail order purchases. On top of that, in 2005 we decided to offer an extended warranty period of three years – out of our own pocket! Happy customers make us happy in turn, and we appreciate the family atmosphere that prevails in our shop.